Refund policy

RETURNS & REFUNDS:
Thanks for shopping at AnzoNS

If you are not entirely satisfied with your purchase, we’re here to help.
We have a 100% money back guarantee.
For any inquiries regarding returns, please contact us at 
info@anzons.com.au

Returns:
You have 30 calendar days to return an item from the date you received it.
Your item must be in the original packaging, and you will also need to provide a receipt or proof of
purchase.

Non-Returnable Items:
For hygiene reasons, we cannot accept returns of opened or used products.
Items returned without prior approval will not be accepted.

Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

Once your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping:
To return your product, you should mail your product to: AnzoNS Skincare 
Level 26, 44 Market Street Sydney NSW 2000

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.